HO - Product Manager (Transformation Banking Project)

The Transformation Management Office (TMO) is leading the Bank’s transformative strategic agenda, as signed off by the Board.  The TMO will comprise a number of cross-functional full-time teams, each responsible for delivering one of the Strategic Initiatives to transform the Bank over the next 5 years.  Within several of these teams, Tech Leads will be key members of the team to lead the design and build of all relevant technology components. 

Product Manager, Transformation Management Office
The Transformation Management Office (TMO) is leading the Bank’s transformative strategic agenda, as signed off by the Board. The TMO will comprise a number of cross-functional full-time teams, each responsible for delivering one of the Strategic Initiatives to transform the Bank over the next 5 years. Within several of these teams, Product Manager will be key members of the team to produce the Business Requirement Documents.

The Product Manager role will:
70% Business experience on banking knowledge
- Report to the Transformation Initiative Project Managers for their specific initiative
- Be full-time members of their TMO Initiative cross-functional team, working closely and
collaboratively with other initiative team members from product, sales/ distribution, credit,
operations, digital banking, IT etc
- Direct and oversee work conducted by UI/UX team members to rapidly ideate/ design/ test
technology solutions
30% Technical experience
- Act as the critical “bridge” between the business and IT on their initiative
- Coordinate with internal IT team, external vendors and ecosystem partners on the end-to-end
production cycle to build/ launch/ scale new solutions

Product Managers are sought for dedicated roles in four of the TMO cross-functional initiative teams:
- Product Manager, Customer Value Proposition (CVP) Consumer Banking – designing, building,
launching and scaling new CVPs for the target Consumer Banking segments of the bank
- Product Manager, Customer Value Proposition (CVP) Commercial Banking – designing,
building, launching and scaling new CVPs for the target SME/Commercial Banking segments of
the bank

- Product Manager, Credit Transformation – designing, building, launching and scaling digital
Consumer/SME/Commercial Banking journeys for unsecured and secured lending
- Product Manager, Corporate and Transaction Banking CVP and Target Operating Model
implementing new Transaction Banking strategy and product roadmap and integrating this with
digital bank platform for Corporates, and designing and implementing Target Operating Model
for Corporate segment

Suitable candidates will have the following:

  • Strong business acumen as well as deep technical IT expertise, with strong communication skills to explain in business terms the technicalities of technology solutions
  • Experience operating in Solution Architect roles working with Business and IT teams
  • Proven track record of delivery to market of successful, scalable digital tech solutions in Consumer, SME or Corporate Banking
  • Experience in building/ integrating new technology solutions into legacy architecture, such as work with payments tech, lending platforms, digital data providers, OCR/ ICR tech vendors etc
  • Experience/ familiarity with agile methodologies to support accelerated delivery of the initiative objectives
  • Expertise in latest advancements in fintech/ digital/ mobile banking technology
  • Experience with working with external ecosystem partners (e.g., data providers, tech providers, distribution partners, platform players) to integrate their capabilities into seamless customer journeys/ experiences for the Bank’s customers and staff
  • Good written and spoken Vietnamese and English

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