TMO - CRM Head Of Business Performance & Analysis

TMO - CRM Head Of Business Performance & Analysis

Job Description:

  • Lead the analysis to provide data-driven insights that support the bank‘s strategic goals.
  • Collaborate with business stakeholders to understand their requirements and develop business strategies that improve the bank‘s overall performance.
  • Develop and maintain business data models that accurately reflect the bank‘s operations and performance.
  • Conduct data analysis and modeling to identify trends and insights that drive business decisions.
  • Develop and implement data management and governance policies to ensure data accuracy, integrity, and availability.
  • Provide regular reports to senior management on the bank‘s performance and areas for improvement.
  • Develop and maintain strong relationships with internal and external stakeholders, including technology vendors and industry experts.
  • Develop and implement data visualization techniques that effectively communicate insights to stakeholders.
  • Stay up-to-date with emerging technologies and trends in data analysis and management, and make recommendations for continuous improvement.

Key Qualifications:

  • Minimum of 5 years of experience in business data analysis, with a focus on banking.
  • Strong knowledge of business data models and analysis techniques.
  • Experience providing data-driven insights to support business goals.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Strong problem-solving and analytical skills.

Preferred Qualifications:

  • Degree in business administration, finance, or a related field.
  • Experience with data analysis tools and technologies, such as SQL, Tableau, or Power BI.
  • Certifications in relevant technologies, such as Tableau Desktop Specialist or Microsoft Certified: Data Analyst Associate.
  • Experience with data governance and data management practices.
  • Experience with Agile development methodologies.


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