IT - Technical Writer

IT - Technical Writer

JOB DESCRIPTION

We are looking for talent to help us building knowledge as an organization brain while serving millions of customers. We love to experiment and learn from mistakes, teach each other and grow together. We respect every single knowledge from people. We collect, study, refine and share everything.

The team seek on the knowledge base for best practices, runbooks, technologies, solution/business architecture, lessons learned, procedures … anything which support them to build fantastic SaaS financial products. As a Technical Writer with strong content strategy and writing skills, you are able to understand complex information from our experts / key members and transform the information into simple concepts which the team can thoughtful understand. You will help to organize the information and contribute to the knowledge base.

You are looking for an environment where you can learn and share your knowledge? Let’s come and join ACB!

  • Technology is your passion.
  • Play role as a storyteller to writing walkthroughs in both visual and text to guide readers from being Novice to being Expert.
  • Write live documents which takes constant communication.
  • Research content framework to improve audience experience.
  • Enhance existing documentation to ensure clear, concise, consistent knowledge base content.

JOB REQUIREMENT

  • At least 2 years’ experience in working as a part of Software Development team.
  • Good communication in both English and Vietnamese.
  • Strong experience in Microsoft Office (Word, Excel, Power Point).
  • Strong at Writing skill and Presentation skill in both English and Vietnamese.
  • Experience in Confluence, SharePoint, UML is a plus.  

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